I wanted to say a huge thank you to Howells for the fantastic attention and customer service received recently. I got my car back today following an accident when we had the big snow a few weeks ago and I am over the moon with the repair but the exceptional customer service has been even more impressive. I received calls whilst my car was in the garage to advise what was happening with the car, when parts were due in and I expected to have to drive from Belfast to Bangor to collect my car when it was ready however, they called me to say it would be delivered back to my home, even gave me an approx time the driver would be with me. Claire rang me today to advise of the detail of delivery and her manner was excellent. She?s well suited to her job with a good personality, polite and helpful and very professional. Well done Howells. I will certainly promote your name having never heard it until this incident occurred. Many thanks. Feel free to use this on your site. Regards Raymond.
I was a little anxious about having the body work on my Audi sprayed but was completely satisfied with the result. The vehicle as usual was clean inside and out. Much appreciated. S.Cousins, Donaghadee
At Howell Accident Repair Centre we are proud of our attention to customer care and the high quality of our workmanship. Our service begins the moment we hear of a drivers problem. Whether it's a matter of retrieving an immobile vehicle or simply offering professional advice, we are here to help.
We provide a full accident repair service for major Insurance Companies, Fleet Managers, Accident Management Companies and private motorists. Our modern purpose built bodyshop meets the exacting standards of the modern motor industry.
We offer drivers the reassurance of a Quality Repair with the minimum of fuss and inconvenience - a service which is second to none and which makes our bodyshop your natural choice..
The Kitemark is the UK's most trusted certification mark. By bringing your vehicle to us you can be sure of:
SAFETY - You will know that your vehicle will give you the same protection as it did before the accident.
TRUST - That your car has been repaired to the highest standards.
QUALITY - You will know that your car has been repaired using the right materials and processes.
DID YOU KNOW THAT.....
Modern cars are made of a variety of complex materials, if specialised materials are repaired in the wrong way the safety and performance of your vehicle will be affected.
Click here to view a BBC clip of a poorly repaired vehicle
Howell Accident Repair Centre will always equally balance the environmentally best practice, whilst keeping the company efficient and productive. Parts removed from vehicles along with waste products resulting from various processes are segregated and disposed of professionally.
Howell Accident Repair Centre use the very latest Millennium Compliment water based paint and products in controlled energy efficient sray booth ovens, fume and dust extraction systems, and energy efficient lighting.
Howell Accident Repair Centre's processes are authorized under the industrial pollution control NI, by North Down Borough Council.